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Privacy Policy

At Natural Water LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request a quote or proposal for our services
  • Subscribe to our newsletter or marketing communications
  • Engage our services and enter into a service agreement
  • Participate in surveys or provide feedback

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Project requirements and specifications
  • Payment and billing information
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

We collect this information using cookies, web beacons, and similar tracking technologies. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our software development services
  • Communication: To respond to your inquiries, send project updates, and communicate about our services
  • Business Operations: To process payments, manage client relationships, and fulfill contractual obligations
  • Marketing: To send you promotional materials, newsletters, and information about our services (with your consent where required)
  • Analytics: To analyze website usage, improve user experience, and optimize our services
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Cloud hosting and infrastructure providers
  • Payment processing services
  • Email and communication services
  • Analytics and marketing tools
  • Customer relationship management systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of our clients, employees, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and regular security audits
  • Access controls and authentication mechanisms
  • Regular security training for our team
  • Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • The purposes for which we collected the information
  • Legal and regulatory requirements
  • Ongoing business relationships

When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Objection and Restriction

You have the right to object to certain processing activities and to request restriction of processing in specific circumstances.

6.5 Withdrawal of Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

6.6 Marketing Communications

You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your personal information based on:

  • Contractual necessity: To fulfill our service agreements
  • Legitimate interests: For business operations and communications
  • Consent: For marketing communications and optional features
  • Legal obligations: To comply with applicable laws

You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@naturalwaterllc.com
  • Address: MRGASHEN STREET / 12/1 KANAKERAVAN 2414 KOTAYK ARMENIA
  • Contact Person: Vahe Ghazaryan

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Natural Water LLC

Transforming ideas into digital excellence through innovative software solutions.

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  • info@naturalwaterllc.com
  • MRGASHEN STREET / 12/1
  • KANAKERAVAN 2414, KOTAYK
  • ARMENIA

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